The ADO bus line is the main bus line that runs around Mexico and the Rivera Maya. I get a lot of questions about these buses and their safety. I have been on the the bus many times back and forth to the airport and to smaller towns around the Yucatan. The buses are very safe and very comfortable. You can read more about how to go to the Cancun airport from Tulum on the ADO buses here.
There is also a new shuttle ADO bus from Tulum to the airport 4 times a day. Check the schedule at the bus station in Tulum to see if this cost effective option will work for you. This is definatly the cheapest way to get to the airport.
To some of the smaller towns you may also end up on the Mayab bus line. These buses will stop more frequently and might be in a little less of great shape. But they are still very nice and comfortable. There are many stops at other towns which offers a good chance to get out and use the restroom and buy some of the amazing Mayan food being sold by vendors near the station. Many times people will come right up on the bus and pass through with sopes or sodas for sale.
You can buy your ticket from the bus station or from the bus driver themselves. If you are at the station, buy it from the window. The buses like everything else around here operate on Mexican Time. you really need to be flexible and not get upset. Trust me- there is nothing that yelling at the ticket person that the bus is an hour late or came and left 45 minutes early is going to do. Just be flexible and have a good attitude. You can get a good idea of bus prices at the ADO website. Mayab is usually a little cheaper.
In Tulum it is on the main avenue right next to Charlie's. Charlies is also my favorite place to meet people who are coming on the bus because you can never be quiet sure what time they will get there. So I always tell people to take a right out of the station and go into the first restaurant.
I alsways feel very safe on the bus but I also use common scense.
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